If you have any queries relating to these terms and conditions, please email our customer service team, before placing your order, at hello@sequellondon.co.uk.
We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.
All Sequel products are created from individual items of clothing which have been donated to charity. Therefore, pictures on the website may vary slightly from the actual item received. The unique story behind each item enhances the charm of Sequel accessories.
The detachable tie detail on each Sequel bag is selected from the range of discarded silk ties which have been donated to Oxfam Wastesaver. Therefore, we are unable to guarantee the colour or design of the tie which will be attached to your product. If you have a specific request for your tie colour, please email hello@sequellondon.co.uk before placing your order, and we will try our best to select a tie according to your preference.
All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published including prices and promotions.
Prices are subject to change without notice.
Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.